Refund Policy

Return Policy for Rasma Beauty:

At Rasma Beauty, we understand that your satisfaction is paramount. If you find yourself dissatisfied with your purchase, worry not—we've got you covered with our hassle-free return policy.

 

Key Points:

• Timeframe:
• You have 30 days from the date of receiving your order to initiate a return.
• Eligibility:
• Products must be unused, in their original packaging, and in the same condition as received.
• How to Initiate a Return:
• Contact our dedicated Customer Care team at contact@rasmabeauty.com with your order number and a brief explanation of the reason for the return.
• Return Confirmation:
• Our team will guide you through the return process and provide you with a return confirmation.
• Return Shipping:
• Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part.
• Refund/Exchange:
• Upon receiving and inspecting the returned items, we will process your refund or exchange promptly.
• Damaged or Incorrect Items:
• In the rare event that you receive damaged or incorrect items, please contact us immediately. We will arrange for a return or send a replacement, including covering return shipping costs.
• Contact Us:
• If you have any questions or concerns regarding your return, feel free to reach out to us at contact@rasmabeauty.com. Our Customer Care team is here to assist you.

Note: We reserve the right to refuse returns that do not meet the above criteria or if we determine that the product has been used or tampered with.

Thank you for choosing Rasma Beauty. Your satisfaction is our priority.